Cash Office Manager - #1657488

Luxury department store, Harvey Nichols, is searching for a new Cash Office Manager to join its team in Manchester. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. As the new Cash Office Manager you will work 37.5 hours a week in our Manchester Store, this will include working weekend days

How we reward your hard work…

At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;

• Up to 40% off fashion
• Up to 40% off hospitality, foodmarket and hampers
• 30% off beauty and perfumery, wine and spirits
• Clothing allowance
• Bonus scheme

You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!?

About the role…

• To count, reconcile and bank all takings on a daily basis, with 100% adherence to the cash office policies to minimise the risk of financial loss.
• Reconcile all payment types and report accurately to Head Office Finance
• Manage the process for secure remote payments
• Accurate preparation of monthly reconciliation reports for Head Office Finance team.
• Monitor all cash handling throughout the store. Investigate discrepancies and report all anomolies to Senior Management and Security
• Manage and develop Cash Office team. Ensure all functions operate efficiently and accurately
• Investigate chargebacks/disputes and request information from payment card acquirers
• Ensure tills and payment terminals are PCI DSS compliant
• General maintenance of till systems to ensure good working order and report any hardware problems to service providers
• Production of sales information and comparative data for interpretation by Store Management
• Accurate completion of daily sales reports
• Adherence to company Anti Money Laundering policy and manage recording of AML paperwork
• Develop and maintain strong working relationships throughout the store team and relevant stakeholders throughout the company
• Provide a robust support service to the store selling teams
• Facilitate till training and compliance training as part of company induction process
• Storage of paperwork according to audit retention requirements
• Preparation of Senior Management Expense Claims to be submitted to the Finance Department
• Supporting the Store Team with event activity in-store and externally

Skills and experience you will need…

• Demonstrable experience in a similar role
• Previous Administration experience and cash handling experience, preferably in a retail environment
• Strong PC skills
• Proficient in Microsoft software, especially Excel
• Strong numerical skills
• Strong organisational skills
• Excellent communication skills
• Resilience and a can-do attitude
• Must be a team player

Where do I sign?

If you are already thinking of what you will wear on your first day (no we don’t have uniforms) then click below to apply!