Accounts Payable Analyst - #1131972

Travel Counsellors Careers


Date: 1 week ago
City: Manchester
Contract type: Full time
Work schedule: Full day
Travel Counsellors Careers

This Accounts Payable Analyst role involves working closely as part of the accounts payable team to ensure the delivery of a high service level whilst working within internal compliance and legislation requirements
You will be an experienced Analyst with accounts payable and/or customer service experience with a track record of delivering a high level of customer care in a fast-paced, changing environment.


Accounts Payable Analyst Principal Accountabilities


Ensuring the accurate and timely delivery of Accounts Payable services, including analysing daily KPIs
Escalating issues and queries, if necessary, to management
Supporting any outsourcing provider to achieve and exceed KPI expectations whilst working within the agreed SLAs
Performing root cause analysis of complex issues to drive improvement and issue resolution in the end-to-end AP Process flow
Identifying potential process improvements to increase efficiency
Creating Standard Operating Procedures (SOPs) and Work Instructions (WIs) for the team
Being the first point of contact to the business, TCs, and any third-party service providers as an SME (Subject Matter Expert)
Educating suppliers, business users, and TCs to aid reduction in exceptions and demand on query management
Coordinating and delivering training sessions and/or materials to TCs and the business
Building successful business relationships at all le...

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