First Line Support Technician - #1130432

Hunter Selection


Date: 1 week ago
City: Manchester
Salary: £25,000 - £35,000 / year
Contract type: Full time
Work schedule: Full day
Hunter Selection

First Line Support Technician

BMS Industry

Manchester Area

Days - Flexible Working Hours

Benefits

  • Up to £35,000
  • Pension,
  • Life Assurance
  • Attendance Bonus
  • Lucrative Holidays

Due to continued expansion across the business, our client, a market leading business is seeking to enhance its team with a brand new department.

This is a brand new role with lots of autonomy within an expanding business which would offer excellent progression for the right candidate! It is a great opportunity for someone to grow and develop a new department with the potential to become part of the senior management team1

This role offers the opportunity to work for a true market leader and established global brand. With progressive training and development this role allows potential promotion in the longer term. With a long established presence on a UK wide scale and a consistent order book this opportunity will appeal to a candidate looking for job security and a technical challenge.

Role Description

  • Taking calls and emails from customers raising issues to engineers or external support where needed
  • Investigating issues remotely using online software
  • Brand new part of the business, working with senior management to set up processes and systems
  • Working with other departments to escalate and resolve issues
  • Providing a high standard of customer service to all customers and clients
  • Communicating next steps and advice to customers

Skills and Qualifications

  • An understanding of BMS Systems, software and terminology
  • High level of customer service and IT
  • Team work and strong communication skills
  • Ability to work independently

Company Information

As a business our client is a market leading manufacturing company with a strong presence on both a UK and global scale. With a growing portfolio of clients and plans to expand even further this role provides a stable and secure opportunity in the present economic market.

To apply please email your CV / resume to (url removed).

Hunter Selection recruit Engineering professionals in Design, Manufacturing, Field Service, Electrical & Electronic Engineering, Production, Purchasing, Manufacturing, and Mechanical Engineering

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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