Senior Business Analyst - #1128237

boohoo group

Date: 1 week ago
City: Manchester
Contract type: Full time
Work schedule: Full day
boohoo group

About Us

Having started in 2006 with just three team members, we've evolved into a multi-brand, ecommerce giant with offices worldwide and a passionate team of over 4,000. In the past year alone, we've achieved remarkable milestones including automating our Sheffield distribution centre, launching our US warehouse, and initiating our tech re-platforming.

In Tech, we’re proud to support every function. We’re a digital-first company that is totally cloud native. We embrace change and future-proof the business, delivering critical customer facing and internal stakeholder facing systems. Everything from colleague tech to frontend websites and apps, buying and merchandising tooling, and all that’s in-between, we take care of it. Our ideas support and drive the Group’s agenda.

The Project Delivery Team is an integral part of the wider tech function. We work collaboratively with the business and tech to deliver business priorities and outcomes. Encompassing PMO, project management and business analysis, our friendly, supportive team work together to drive action and deliver results.

The Role

As a Senior Business Analyst at boohoo group, you will play a key role in driving the success of our projects by collaborating with stakeholders from various departments to understand business needs, gather requirements, and ensure successful delivery. You will be responsible for analyzing complex business processes, identifying areas for improvement, and proposing innovative solutions that align with the company's strategic goals. Additionally, you will provide leadership and guidance to other members of the business analysis team and contribute to the overall growth and development of the team.

At boohoo group, we foster a culture of innovation and collaboration. We believe in empowering our employees and providing opportunities for their professional development. By joining our team, you will have the chance to work on exciting projects that make a real impact in the fast-paced and dynamic fashion industry.

      • Managing and coaching a small team of business analysts
      • Performing business analysis in the early stages of a project to ensure the why, what, when and how much is understood as well as alignment with business strategy
      • Organising and facilitating the required meetings and workshops to support project discovery and delivery
      • Employing root cause analysis tools to understand a problem
      • Identifying and addressing operational, financial and technological risks within the business.
      • Using various analytic skills and tools to quantify a problem
      • Documenting the as-is and to-be processes
      • Leading requirements elaboration during the low level design and build of the solution whilst ensuring the business is fully informed and any business related activities are coordinated alongside any IT deliverables
      • Ownership of the requirements document, ensuring that the right stakeholders have been engaged and requirements have been documented and considered at the right level
      • Ensuring scope and requirements are sufficiently understood
      • Working with technical SMEs to break down requirements and develop tasks and acceptance criteria
      • Working with the IT solution architect and development leads in the production of an IT Solution Design ensuring that proposed solutions are aligned with IT strategy, yet meet business expectations.
      • Working as part of a Development Team to ensure costs, timescales and any feasibility constraints are sufficiently understood and conveyed to the business
      • Ensuring requirement traceability is maintained throughout the development lifecycle and that any scope changes are sufficiently managed
      • Ensuring consistent analysis standards are used across projects and any cross project dependencies are sufficiently identified and managed
      • Identifying and driving improvement opportunities and introducing industry best practice, tools and techniques
      • Identifying innovative ways to increase internal customer satisfaction.
      • Ensuring that deliverables are produced according to plans and departmental quality standards

  • Experienced in both Agile & Waterfall delivery and requirements gathering
  • Experienced in Six Sigma or other project methodology tools and techniques
  • Wide range of project experience
  • Training in Business Process Modelling
  • Previously done coaching and mentoring
  • Able to react quickly and quickly get to the root cause of a problem
  • Can quickly understand and document effectively, complex business and IT processes
  • Able establish strong stakeholder relationships across the entire business
  • Able to communicate ideas and viewpoints to senior management.
  • Able to articulate and communicate with non technical stakeholders  
  • Has the ability to be able to refine requirements and issues in a way that can be understood at different levels e.g. developers, architects the business etc.
  • Can critically analyse and problem solve, and can actively participate in workshops and meetings where solutions are being talked through
  • Can advise the project team on the right tools and methodologies to be utilised in the discovery and delivery phases
  • Can effectively process model, and document Systems Use Cases that describe key business processes
  • Able to properly define acceptance criteria to support in the effective testing of requirements


We know that as a company we are only as good as the people that we employ. We know our employees work tirelessly to make the group the success it is today and in turn, we offer them some amazing benefits:

    • 25 days holiday plus bank holidays
    • Discretionary bonus scheme
    • 5% employer pension contribution
    • Company share scheme
    • Flexible working hours
    • Late start, early Friday finish
    • Life assurance
    • Free gym membership
    • Employee assistance programme including 24-hour confidential helpline
    • 40% discount across 8 brands, 20% discount on Debenhams
    • Discount portal
    • Learning and development support and opportunities both internally and externally
    • Events throughout the year

As well as the great perks and benefits listed above upon joining you will also have access to several flexible benefits on our Reward Platform “Beyond” such as cycle to work, healthcare cash plan and technology loans.


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